Solving the Hidden Bottlenecks in Jira with User Profiles
Microsoft Attributes Sync
Many teams struggle with missing user information, slow approval processes, and lack of automation in Jira - all of which reduce resolution time and efficiency. When you don't have quick access to key details like job titles, phone numbers, or manager information, even simple requests can turn into time-consuming back-and-forth.
User Profiles for Jira - Microsoft Attributes Sync solves this problem by synchronizing key user attributes from Entra ID (Azure AD) directly into Jira. This makes user data more visible and helps automate tasks, saving time and reducing errors.
What User Profiles for Jira - Microsoft Attributes Sync Offers
In Jira:
Display Extra User Information: View details like location, job title, phone number, and manager directly on Jira issues for assignees, reporters, or other affected user. This helps you finish tasks faster by having the information you need directly within Jira.
Automate Approvals: Set up automated approvals for tasks. For example, Finance may need manager approval for purchase requests, Marketing might need approval for content publishing, and HR/Legal may need approval for contracts.
Improve Jira Workflows and Productivity: Enhance your possibilities for reporting, building queues, and automation by utilizing JQL. Improve and automate Jira workflows by using profile fields (e.g. department, location) directly in Jira issue fields.
In Jira Service Management:
Speed Up Resolution Time: Show user contact info on tickets to help agents resolve issues faster.
Prioritize Tickets: Automatically prioritize tickets based on the reporter’s job position.
Automate Manager Approvals: Use user data to set up approval processes, like having a manager approve requests or tasks before they move forward.
See the App in Action
Other Solutions Exist - But Here's Why Teams Choose User Profiles for Jira - Microsoft Attributes Sync
There are solid alternatives for syncing and using user data in Jira - including Deviniti's Entra ID (Azure AD) Attributes Sync for Jira and Mindpro's Sync - User Profiles & Attributes. These apps provide similar core functionality such as synchronizing attributes, displaying them in Jira issues, and enabling workflow automation.
But where User Profiles for Jira - Microsoft Attributes Sync stands out is in the experience - both for admins and end users. With a clean, intuitive interface, flexible configuration options, and native integration that feels seamless within Jira, teams find it faster to adopt and easier to use. No overly complicated setups. Just actionable user data, where and when you need it.